Blog & Podcast

How Should Booster Clubs Fundraise After COVID-19

How Should Booster Clubs Fundraise After COVID-19

Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...

Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...

How Is the Pandemic Changing Minor League Baseball Team Operations?

How Is the Pandemic Changing Minor League Baseball Team Operations?

Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...

FanFood Partner Feature #MeetTheChef: Manny’s Deli

FanFood Partner Feature #MeetTheChef: Manny’s Deli

David Axelrod, the chief strategist for Obama's presidential campaigns, used to joke, “I went to Manny’s to clog my arteries and clear my head.” He considers the deli his second office. Located in the South Loop, Manny’s Deli claims they have lasted in the...

Expect These Changes to Stadium Concessions Operation in 2021

Expect These Changes to Stadium Concessions Operation in 2021

2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.”  Image source: Boxcar Betty’s Instagram The story of Boxcar Betty's. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...

The Future of Hotels: Trends to Watch in 2021

The Future of Hotels: Trends to Watch in 2021

With their entire business revolved around services, and the people who deliver them, how can hotels execute a socially distanced service model during and after a pandemic? The hospitality industry has suffered greatly this past year, second only to the airlines. As...

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 7: Engaging Fans On Social Media with Jeremy Guy

Ep. 7: Engaging Fans On Social Media with Jeremy Guy

Ep. 7: Engaging Fans On Social Media with Jeremy Guy In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 6: Connecting High School Communities with Ryan Vaughn

Ep. 6: Connecting High School Communities with Ryan Vaughn

Ep. 6: Connecting High School Communities with Ryan Vaughn In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 3: Generating New Revenue Through Technology with Adam Grossman

Ep. 3: Generating New Revenue Through Technology with Adam Grossman

Ep. 3: Generating New Revenue Through Technology with Adam Grossman In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep.1: Cutting-Edge Stadium Technology with Christian Lau

Ep.1: Cutting-Edge Stadium Technology with Christian Lau

Ep.1: Cutting-Edge Stadium Technology with Christian Lau In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep.0: Welcome To The Gameday Playbook

Ep.0: Welcome To The Gameday Playbook

Ep.0: Welcome To The Gameday Playbook In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate gameday...

Ep. 58: Sports Betting, Tech and Fan Engagement with Troy Machir

Ep. 58: Sports Betting, Tech and Fan Engagement with Troy Machir

Ep. 58: Sports Betting, Tech and Fan Engagement with Troy Machir In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Ep. 57: Engaging Fans Digitally & Creatively with Kris McCarthy

Ep. 57: Engaging Fans Digitally & Creatively with Kris McCarthy

Ep. 57: Engaging Fans Digitally & Creatively with Kris McCarthy In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

FanFood Demo Day: Recap and Q&A

FanFood Demo Day: Recap and Q&A

FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation.   There's no better way to make...

Ep. 56: Evolution of FanFood with Carson Goodale

Ep. 56: Evolution of FanFood with Carson Goodale

Ep. 56: Evolution of FanFood with Carson Goodale In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry...

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...

How To Market Inside A Sports Venue: 6 Ways

How To Market Inside A Sports Venue: 6 Ways

How To Market Inside A Sports Venue: 6 Ways All marketing assets discussed below can be found and purchased on the FanFood Shop. Wheaton Warrenville South High School students holding DIY FanFood signs to encourage fans to download the app at a home game. There are...

Ep. 12: Delighting Your Fans with Jesse Cole

Ep. 12: Delighting Your Fans with Jesse Cole

Ep. 12: Delighting Your Fans with Jesse Cole In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...

Ep. 11: Viewing Sports From A New Perspective with Jim Irving

Ep. 11: Viewing Sports From A New Perspective with Jim Irving

Ep. 11: Viewing Sports From A New Perspective with Jim Irving In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 10: How to Successfully Run a Booster Club with Steve Beden

Ep. 10: How to Successfully Run a Booster Club with Steve Beden

Ep. 10: How to Successfully Run a Booster Club with Steve Beden In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to...

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know At FanFood, we’re on a constant quest to understand fans attending live events. Insights derived from our data serve as guidance for both our venue partners and our team, as we pursue today’s ultimate fan...

How Mobile Ordering Reduces Manpower Needed At Concession Stands

How Mobile Ordering Reduces Manpower Needed At Concession Stands

Interview with Gregory Kobunski, Director of F&B at Lake Erie Crushers “Food’s hotter; drinks are colder; fans are happier.” When implementing FanFood, Lake Erie Crushers got creative with how they want to incorporate mobile ordering into the stadium. Instead of...

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Use Concessions To Your Advantage This Baseball Season

Use Concessions To Your Advantage This Baseball Season

Use Concessions To Your Advantage This Baseball Season   Here’s a question for all front office staff at ballparks: what are your goals this baseball season? Boost ticket sales? Higher fan retention rate? Engage with your fans more?   The answer is most...

These Stadiums Went Cashless in 2019: What Does This Mean for 2020?

These Stadiums Went Cashless in 2019: What Does This Mean for 2020?

These Stadiums Went Cashless in 2019: What Does This Mean for 2020? We used to say that cash is king — but how long before that loses its relevancy?   2019 saw the beginning of a new era in fan experience at sports and live entertainment venues. It starts with...

Booster Clubs Need to Stop Doing These 5 Things

Booster Clubs Need to Stop Doing These 5 Things

Booster Clubs Need to Stop Doing These 5 Things It doesn't matter if you've been part of a booster club for many years or it's your first day on the job, there are some common pitfalls that we've seen across boosters nationwide. And we've learned so much about booster...

Ep. 18: Innovating Food Service At Stadiums with Mike Plutino

Ep. 18: Innovating Food Service At Stadiums with Mike Plutino

Ep. 18: Innovating Food Service At Stadiums with Mike Plutino In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

What You Need to Know About Fans at Your Venue

What You Need to Know About Fans at Your Venue

What You Need to Know About Fans at Your Venue Have you noticed the recent blossoming of news stories about stadiums nationwide jumping on the bandwagon called “technology for better fan experience”? From Atlanta Falcons' Mercedes-Benz Stadium going completely...

How To Market Inside A Sports Venue: 6 Ways

How To Market Inside A Sports Venue: 6 Ways

How To Market Inside A Sports Venue: 6 Ways All marketing assets discussed below can be found and purchased on the FanFood Shop. Wheaton Warrenville South High School students holding DIY FanFood signs to encourage fans to download the app at a home game. There are...

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

5 Credit Card Myths: Debunked

5 Credit Card Myths: Debunked

5 Credit Card Myths: Debunked Accepting credit card payment at high school concessions stands isn't that complicated, or expensive. Photo by Nathan Dumlao on Unsplash Making a switch can be as intimidating as it is exciting: be it Alex Rodriguez switching from MLB to...

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