Blog & Podcast

How to Increase Hotel Revenue by Improving the Room Service

How to Increase Hotel Revenue by Improving the Room Service

With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great...

Top 5 Tech Trends Transforming In-Stadium Fan Experience

Top 5 Tech Trends Transforming In-Stadium Fan Experience

The focus has shifted from a "game-focused" experience to more of an fan-focused experience. Studies have shown that fans attend live sports games mostly for the immersive experience and exciting atmosphere. No longer is everyone coming to the ballpark, grabbing a bag...

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 7: Engaging Fans On Social Media with Jeremy Guy

Ep. 7: Engaging Fans On Social Media with Jeremy Guy

Ep. 7: Engaging Fans On Social Media with Jeremy Guy In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 6: Connecting High School Communities with Ryan Vaughn

Ep. 6: Connecting High School Communities with Ryan Vaughn

Ep. 6: Connecting High School Communities with Ryan Vaughn In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar

Ep. 4: Robot Umpires & Technology In Baseball with Kevin Millar In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley

Ep.2: Owning A Fans Entire Gameday Journey with Michael Conley In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 3: Generating New Revenue Through Technology with Adam Grossman

Ep. 3: Generating New Revenue Through Technology with Adam Grossman

Ep. 3: Generating New Revenue Through Technology with Adam Grossman In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep.1: Cutting-Edge Stadium Technology with Christian Lau

Ep.1: Cutting-Edge Stadium Technology with Christian Lau

Ep.1: Cutting-Edge Stadium Technology with Christian Lau In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep.0: Welcome To The Gameday Playbook

Ep.0: Welcome To The Gameday Playbook

Ep.0: Welcome To The Gameday Playbook In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate gameday...

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020 Last Thursday we concluded our livestream on the topic of “Rethinking the Business of Foodservice Operations”, hosted by Carson Goodale, CEO of FanFood and Mike Plutino, CEO of Food Service Matters.  The...

Ep. 52: Embracing The Changing Sports Landscape with Ben Young

Ep. 52: Embracing The Changing Sports Landscape with Ben Young

Ep. 52: Embracing The Changing Sports Landscape with Ben Young In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 51: Evolution of Sports Media with Dave Goren

Ep. 51: Evolution of Sports Media with Dave Goren

Ep. 51: Evolution of Sports Media with Dave Goren In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports? It’s the moment we’ve all been waiting for: starting in late June, American sports leagues will be pushing ahead with reopening. The NWSL is the first U.S. sports league to return, with its Challenge Cup...

5 Predictions About Stadium Concessions in 2020: A Revisit

5 Predictions About Stadium Concessions in 2020: A Revisit

5 Predictions About Stadium Concessions in 2020: A Revisit Update: At the beginning of this year, we could never have guessed what 2020 would have in store for us. A global pandemic, social movements and uncertainties have gripped the nation... and it’s only June.  We...

Ep. 10: How to Successfully Run a Booster Club with Steve Beden

Ep. 10: How to Successfully Run a Booster Club with Steve Beden

Ep. 10: How to Successfully Run a Booster Club with Steve Beden In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin

Ep. 9: Driving Growth Via Core Values with Jeffrey Rubin In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to...

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know At FanFood, we’re on a constant quest to understand fans attending live events. Insights derived from our data serve as guidance for both our venue partners and our team, as we pursue today’s ultimate fan...

How Mobile Ordering Reduces Manpower Needed At Concession Stands

How Mobile Ordering Reduces Manpower Needed At Concession Stands

Interview with Gregory Kobunski, Director of F&B at Lake Erie Crushers “Food’s hotter; drinks are colder; fans are happier.” When implementing FanFood, Lake Erie Crushers got creative with how they want to incorporate mobile ordering into the stadium. Instead of...

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch

Ep. 8: Evolution of the Gameday Experience with Tod Caflisch In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Increase Your Concession Revenue Per Cap By $1.25 Within A Week

Increase Your Concession Revenue Per Cap By $1.25 Within A Week

Increase Your Concession Revenue Per Cap By $1.25 Within A Week Interview with Jon Pickel, Owner of Tower Drive-in Theater and FanFood venue partner. “First night, we set ourselves up to fail — and it turned out to be our busiest night so far.”   It’s only been a...

Student Entrepreneurs Founded Company To Support In-Seat Delivery

Student Entrepreneurs Founded Company To Support In-Seat Delivery

Student Entrepreneurs Founded Company To Support In-Seat Delivery How UNC — Chapel Hill students tapped on FanFood to give back to the community “I highly doubt anyone will go to the concession stand three times during a game. But one buddy ordered three times at one...

3 Factors That Make Or Break Fan Experience

3 Factors That Make Or Break Fan Experience

3 Factors That Make Or Break Fan Experience Why do fans go to live sports events?   You probably have your own answer for that. But the actual reason, as said by the fans themselves, may be slightly more complicated. Fans watching the Durham Bulls game The key...

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow

Ep. 13: Improving The Stadium Concession Experience with Chris Bigelow In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

5 Credit Card Myths: Debunked

5 Credit Card Myths: Debunked

5 Credit Card Myths: Debunked Accepting credit card payment at high school concessions stands isn't that complicated, or expensive. Photo by Nathan Dumlao on Unsplash Making a switch can be as intimidating as it is exciting: be it Alex Rodriguez switching from MLB to...

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group

Fireside Chat: Rick Rigley, Vice President of Delivery at True Group FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to...

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know

FanFood Study Reveals 6 Fan Purchase Behaviors You May Not Know At FanFood, we’re on a constant quest to understand fans attending live events. Insights derived from our data serve as guidance for both our venue partners and our team, as we pursue today’s ultimate fan...

How Mobile Ordering Reduces Manpower Needed At Concession Stands

How Mobile Ordering Reduces Manpower Needed At Concession Stands

Interview with Gregory Kobunski, Director of F&B at Lake Erie Crushers “Food’s hotter; drinks are colder; fans are happier.” When implementing FanFood, Lake Erie Crushers got creative with how they want to incorporate mobile ordering into the stadium. Instead of...

Increase Your Concession Revenue Per Cap By $1.25 Within A Week

Increase Your Concession Revenue Per Cap By $1.25 Within A Week

Increase Your Concession Revenue Per Cap By $1.25 Within A Week Interview with Jon Pickel, Owner of Tower Drive-in Theater and FanFood venue partner. “First night, we set ourselves up to fail — and it turned out to be our busiest night so far.”   It’s only been a...

Student Entrepreneurs Founded Company To Support In-Seat Delivery

Student Entrepreneurs Founded Company To Support In-Seat Delivery

Student Entrepreneurs Founded Company To Support In-Seat Delivery How UNC — Chapel Hill students tapped on FanFood to give back to the community “I highly doubt anyone will go to the concession stand three times during a game. But one buddy ordered three times at one...

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