Blog & Podcast

5 Ways to Improve Your Concession Stand Menu

5 Ways to Improve Your Concession Stand Menu

If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...

FanFood Featured in Google’s 2020 Economic Impact Report

FanFood Featured in Google’s 2020 Economic Impact Report

We’re very honored to be featured among the 57 businesses in Google’s 2020 Economic Impact Report. We're also among the 5 Illinois businesses selected by Google to feature on the state-specific report.  You can view the full report and its coverage on FanFood here, or...

3 Things to Consider When Planning For Foodservice Staffing in 2021

3 Things to Consider When Planning For Foodservice Staffing in 2021

Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

What Are the Fees Involved in a Mobile Order?

What Are the Fees Involved in a Mobile Order?

Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...

Ep. 37: Helping Local Business & Innovating with Carson Goodale

Ep. 37: Helping Local Business & Innovating with Carson Goodale

Ep. 37: Helping Local Business & Innovating with Carson Goodale In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 39: How Barstool Sports Engages Fans with Andrew Meeks

Ep. 39: How Barstool Sports Engages Fans with Andrew Meeks

Ep. 39: How Barstool Sports Engages Fans with Andrew Meeks In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 31: Creating Value First with Matthew Benson

Ep. 31: Creating Value First with Matthew Benson

Ep. 31: Creating Value First with Matthew Benson In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 28: Increasing Fan Engagement Using Data with Randy Eccker

Ep. 28: Increasing Fan Engagement Using Data with Randy Eccker

Ep. 28: Increasing Fan Engagement Using Data with Randy Eccker In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 30: Sporting Event Broadcast Technology with David Shapiro

Ep. 30: Sporting Event Broadcast Technology with David Shapiro

Ep. 30: Sporting Event Broadcast Technology with David Shapiro In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

FanFood Success Story: Valley High School

FanFood Success Story: Valley High School

FanFood Success Story: Valley High School Updated: Feb 5 “High schools are reaching out to us to ask about FanFood.” The idea of skipping the wait for concessions sounds so wonderful that when Valley High School came across FanFood, its booster club thought it was...

Ep. 35: Mobile Fan Engagement with Sue Thaden

Ep. 35: Mobile Fan Engagement with Sue Thaden

Ep. 35: Mobile Fan Engagement with Sue Thaden In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...

Ep. 29: FanFood’s Growth & Where It’s Going with Carson Goodale

Ep. 29: FanFood’s Growth & Where It’s Going with Carson Goodale

Ep. 29: FanFood’s Growth & Where It’s Going with Carson Goodale In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Using Contactless Ordering Solutions to Offset Revenue Loss

Using Contactless Ordering Solutions to Offset Revenue Loss

Using Contactless Ordering Solutions to Offset Revenue Loss There are just two months left in 2020 and needless to say, it's been a challenging year. If you're in the food and beverage space — be it a restaurant, food truck, concession stand or on-property F&B...

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...

How Cashless Ordering Can Speed Up and Enhance Customer Experience

How Cashless Ordering Can Speed Up and Enhance Customer Experience

How Cashless Ordering Can Speed Up and Enhance Customer Experience Online and mobile ordering has transformed F&B services. Be it concession stands, restaurants, food trucks, ghost kitchens, on-property F&B outlets and more, operators are now aware that...

Ep. 64: Social Media Strategy and Generating Growth with Billy Ash

Ep. 64: Social Media Strategy and Generating Growth with Billy Ash

Ep. 64: Social Media Strategy and Generating Growth with Billy Ash In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Ep. 35: Mobile Fan Engagement with Sue Thaden

Ep. 35: Mobile Fan Engagement with Sue Thaden

Ep. 35: Mobile Fan Engagement with Sue Thaden In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...

Use Concessions To Your Advantage This Baseball Season

Use Concessions To Your Advantage This Baseball Season

Use Concessions To Your Advantage This Baseball Season   Here’s a question for all front office staff at ballparks: what are your goals this baseball season? Boost ticket sales? Higher fan retention rate? Engage with your fans more?   The answer is most...

What You Can Expect When COVID-19 Is Gone

What You Can Expect When COVID-19 Is Gone

What You Can Expect When COVID-19 Is Gone And how your facility can prepare for it.   It’s been a week — or maybe longer for you. We’re starting to get restless. You’re moving from the couch, to the kitchen, then back to the couch for the 5th time today. Your dog...

FanFood Fireside Chat with Jonathan Harris, Founder of JHsports+

FanFood Fireside Chat with Jonathan Harris, Founder of JHsports+

FanFood Fireside Chat with Jonathan Harris, Founder of JHsports+ FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to business...

Ep. 25: Keeping Fans Engaged & Gamification with Matan Ganani

Ep. 25: Keeping Fans Engaged & Gamification with Matan Ganani

Ep. 25: Keeping Fans Engaged & Gamification with Matan Ganani In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020 Last Thursday we concluded our livestream on the topic of “Rethinking the Business of Foodservice Operations”, hosted by Carson Goodale, CEO of FanFood and Mike Plutino, CEO of Food Service Matters.  The...

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports? It’s the moment we’ve all been waiting for: starting in late June, American sports leagues will be pushing ahead with reopening. The NWSL is the first U.S. sports league to return, with its Challenge Cup...

5 Predictions About Stadium Concessions in 2020: A Revisit

5 Predictions About Stadium Concessions in 2020: A Revisit

5 Predictions About Stadium Concessions in 2020: A Revisit Update: At the beginning of this year, we could never have guessed what 2020 would have in store for us. A global pandemic, social movements and uncertainties have gripped the nation... and it’s only June.  We...

10 Ideas To Keep Your Venue Open During Social Distancing

10 Ideas To Keep Your Venue Open During Social Distancing

10 Ideas To Keep Your Venue Open During Social Distancing   If there’s one thing to be learned from this pandemic, it’s that we need to be comfortable living with uncertainty. There are a thousand and one questions we can ask that have no answers to: When will...

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