Blog & Podcast

How is Order ETA Calculated on FanFood?

How is Order ETA Calculated on FanFood?

We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...

Minor League Baseball, the Catalyst for Major Change

Minor League Baseball, the Catalyst for Major Change

You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

Ep. 46: Fan Engagement, Technology & Pivoting with Scott San Emeterio

Ep. 46: Fan Engagement, Technology & Pivoting with Scott San Emeterio

Ep. 46: Fan Engagement, Technology & Pivoting with Scott San Emeterio In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

Ep. 36: Generating Fan Engagement Without Games with Nick Lawson

Ep. 36: Generating Fan Engagement Without Games with Nick Lawson

Ep. 36: Generating Fan Engagement Without Games with Nick Lawson In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 45: Elevating The Fighting Fan Experience with Donn Davis

Ep. 45: Elevating The Fighting Fan Experience with Donn Davis

Ep. 45: Elevating The Fighting Fan Experience with Donn Davis In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 44: How eSports is Adapting & Building Community: John Davidson

Ep. 44: How eSports is Adapting & Building Community: John Davidson

Ep. 44: How eSports is Adapting & Building Community: John Davidson In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

Ep. 43: Building the Spikeball Community with Chris Ruder

Ep. 43: Building the Spikeball Community with Chris Ruder

Ep. 43: Building the Spikeball Community with Chris Ruder In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience...

Ep. 42: Grassroots Opportunities with Rich Scorza

Ep. 42: Grassroots Opportunities with Rich Scorza

Ep. 42: Grassroots Opportunities with Rich Scorza In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 41: Sports Content Innovation with Jay Sharman

Ep. 41: Sports Content Innovation with Jay Sharman

Ep. 41: Sports Content Innovation with Jay Sharman In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 40: Engaging The Fluid Fan with Josh Walker

Ep. 40: Engaging The Fluid Fan with Josh Walker

Ep. 40: Engaging The Fluid Fan with Josh Walker In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

What Are the Fees Involved in a Mobile Order?

What Are the Fees Involved in a Mobile Order?

Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...

Best Concession Food That Are COVID-19 Friendly

Best Concession Food That Are COVID-19 Friendly

As mobile ordering becomes the new status quote, concession menus are changing, too. Delivery and pickup have not only changed how people pay for and get their food, but also changed customer expectations. As people get increasingly comfortable with digital ordering,...

5 Ways to Grow Customer Value with On-premise Mobile Ordering

5 Ways to Grow Customer Value with On-premise Mobile Ordering

When you hear the term menu engineering, what comes to mind? Menu engineering is a practice that influences customer purchase behavior through the principles of menu design. The goals are to help foodservice businesses maximize their average check size and increase...

The Future of Minor League and Semi-Pro Sports Fan Experience

The Future of Minor League and Semi-Pro Sports Fan Experience

If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people's attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the Internet,...

5 Things to Consider Before Rolling Out Mobile Ordering

5 Things to Consider Before Rolling Out Mobile Ordering

This blog is a recap of our live presentation "In-Venue Mobile Ordering: Best Thing Since Sliced Bread". You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their contactless...

The Future of Stadiums: What To Do Between Now and The Next Season?

The Future of Stadiums: What To Do Between Now and The Next Season?

This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...

How Should Booster Clubs Fundraise After COVID-19

How Should Booster Clubs Fundraise After COVID-19

Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...

How Is the Pandemic Changing Minor League Baseball Team Operations?

How Is the Pandemic Changing Minor League Baseball Team Operations?

Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports?

How Are Countries Getting Ready for the Return of Sports? It’s the moment we’ve all been waiting for: starting in late June, American sports leagues will be pushing ahead with reopening. The NWSL is the first U.S. sports league to return, with its Challenge Cup...

How Should Stadiums, Venues and Restaurants Manage Coronavirus

How Should Stadiums, Venues and Restaurants Manage Coronavirus

How should stadiums, venues and restaurants manage coronavirus "People aren’t going to be comfortable sitting shoulder to shoulder for quite a while.“ — Jon Taffer, Host of Bar Rescue   It’s been months and we’ve finally let it sink in — nothing is ever going to be...

Ep. 41: Sports Content Innovation with Jay Sharman

Ep. 41: Sports Content Innovation with Jay Sharman

Ep. 41: Sports Content Innovation with Jay Sharman In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Live Chat with FanFood CEO: How Venues Should Prepare for Reopening

Live Chat with FanFood CEO: How Venues Should Prepare for Reopening

Live Chat with FanFood CEO: How Venues Should Prepare for Reopening Last Thursday we hosted a live stream with Carson Goodale, CEO and Co-Founder of FanFood. Amidst the uncertainties during this shelter in place period, one thing is certain: venues will eventually...

Ep. 40: Engaging The Fluid Fan with Josh Walker

Ep. 40: Engaging The Fluid Fan with Josh Walker

Ep. 40: Engaging The Fluid Fan with Josh Walker In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

How Businesses Use Mobile Ordering Creatively to Generate Revenue

How Businesses Use Mobile Ordering Creatively to Generate Revenue

How Businesses Use Mobile Ordering Creatively to Generate Revenue   Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe

Ep. 38: Evolution of Sports, Content & Fan Engagement with Gabby Roe In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the...

3 Things to Consider When Planning For Foodservice Staffing in 2021

3 Things to Consider When Planning For Foodservice Staffing in 2021

Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021

5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021

With all of the new safety measures arising in 2020 due to the pandemic, many food operators have been led to adopt new platforms that allow for contactless ordering. This trend has gone far past just restaurants, and has even reached one of the oldest, most...

What Are the Fees Involved in a Mobile Order?

What Are the Fees Involved in a Mobile Order?

Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...

Best Concession Food That Are COVID-19 Friendly

Best Concession Food That Are COVID-19 Friendly

As mobile ordering becomes the new status quote, concession menus are changing, too. Delivery and pickup have not only changed how people pay for and get their food, but also changed customer expectations. As people get increasingly comfortable with digital ordering,...

5 Ways to Grow Customer Value with On-premise Mobile Ordering

5 Ways to Grow Customer Value with On-premise Mobile Ordering

When you hear the term menu engineering, what comes to mind? Menu engineering is a practice that influences customer purchase behavior through the principles of menu design. The goals are to help foodservice businesses maximize their average check size and increase...

The Future of Stadiums: What To Do Between Now and The Next Season?

The Future of Stadiums: What To Do Between Now and The Next Season?

This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...

How Should Booster Clubs Fundraise After COVID-19

How Should Booster Clubs Fundraise After COVID-19

Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...

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