Blog & Podcast

How Promo Codes Can Dramatically Boost Your Mobile Order Revenue

How Promo Codes Can Dramatically Boost Your Mobile Order Revenue

Offering mobile ordering at your venue is a great initiative to deliver on what your customers now expect. Plus, improving your operation's efficiency and adding convenience to the ordering process can increase your revenue. A strong marketing presence can ensure...

Customer Metrics That Every Concession Stand Should Track

Customer Metrics That Every Concession Stand Should Track

Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...

7 Tactics for Effective Concession Stand Menu Designs

7 Tactics for Effective Concession Stand Menu Designs

People and their love affair with food will always be around. Be it at a sports game, a concert, a movie screening or a convention, an event is almost never complete without food and drink options. Thanks to concession stands and grab-and-go food outlets, we can savor...

FanFood Nominated as a Top E-Commerce Company in Illinois

FanFood Nominated as a Top E-Commerce Company in Illinois

June 21. Chicago - FanFood, a mobile ordering and concessions management platform for live event venues, has been recommended by BestStartup.us as one of the top e-commerce companies in Illinois, along with other innovative companies such as ShipBob, Groupon and...

How FanFood Automatically Assigns Orders to Multiple Kitchens

How FanFood Automatically Assigns Orders to Multiple Kitchens

A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack

Ep. 55: The Changing Times of Athlete Marketing with Aaron Zack In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand

Ep. 54: Fan Personalization & Selling an Event with Scott Brand In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 52: Embracing The Changing Sports Landscape with Ben Young

Ep. 52: Embracing The Changing Sports Landscape with Ben Young

Ep. 52: Embracing The Changing Sports Landscape with Ben Young In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

Ep. 51: Evolution of Sports Media with Dave Goren

Ep. 51: Evolution of Sports Media with Dave Goren

Ep. 51: Evolution of Sports Media with Dave Goren In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and...

Ep. 49: Fan First Mindset with Jesse Cole

Ep. 49: Fan First Mindset with Jesse Cole

Ep. 49: Fan First Mindset with Jesse Cole In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...

Ep. 48: How Bleacher Report Is Engaging Fans with Will Tidey

Ep. 48: How Bleacher Report Is Engaging Fans with Will Tidey

Ep. 48: How Bleacher Report Is Engaging Fans with Will Tidey In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...

Managing Risks Across the Fan Journey in 2021

Managing Risks Across the Fan Journey in 2021

As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...

5 Ways to Improve Your Concession Stand Menu

5 Ways to Improve Your Concession Stand Menu

If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...

3 Things to Consider When Planning For Foodservice Staffing in 2021

3 Things to Consider When Planning For Foodservice Staffing in 2021

Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021

5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021

With all of the new safety measures arising in 2020 due to the pandemic, many food operators have been led to adopt new platforms that allow for contactless ordering. This trend has gone far past just restaurants, and has even reached one of the oldest, most...

How Is the Pandemic Changing Minor League Baseball Team Operations?

How Is the Pandemic Changing Minor League Baseball Team Operations?

Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...

Expect These Changes to Stadium Concessions Operation in 2021

Expect These Changes to Stadium Concessions Operation in 2021

2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...

Top 5 Tech Trends Transforming In-Stadium Fan Experience

Top 5 Tech Trends Transforming In-Stadium Fan Experience

The focus has shifted from a "game-focused" experience to more of an fan-focused experience. Studies have shown that fans attend live sports games mostly for the immersive experience and exciting atmosphere. No longer is everyone coming to the ballpark, grabbing a bag...

FanFood Demo Day: Recap and Q&A

FanFood Demo Day: Recap and Q&A

FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation.   There's no better way to make...

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening?

Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020

Rethinking the Business of Foodservice Operations in 2020 Last Thursday we concluded our livestream on the topic of “Rethinking the Business of Foodservice Operations”, hosted by Carson Goodale, CEO of FanFood and Mike Plutino, CEO of Food Service Matters.  The...

How FanFood Automatically Assigns Orders to Multiple Kitchens

How FanFood Automatically Assigns Orders to Multiple Kitchens

A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...

How is Order ETA Calculated on FanFood?

How is Order ETA Calculated on FanFood?

We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

5 Steps to Prepare for Your First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...

4 Ways People Can Find Your Concession Stand On Their Phone

4 Ways People Can Find Your Concession Stand On Their Phone

As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...

5 Ways to Improve Your Concession Stand Menu

5 Ways to Improve Your Concession Stand Menu

If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...

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