Blog & Podcast

5 Steps to Prepare for You First Booster Fundraising Event in 2021

5 Steps to Prepare for You First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...

5 Steps to Prepare for You First Booster Fundraising Event in 2021

5 Steps to Prepare for You First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...

Managing Risks Across the Fan Journey in 2021

Managing Risks Across the Fan Journey in 2021

As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...

5 Ways to Improve Your Concession Stand Menu

5 Ways to Improve Your Concession Stand Menu

If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...

3 Things to Consider When Planning For Foodservice Staffing in 2021

3 Things to Consider When Planning For Foodservice Staffing in 2021

Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

4 Ways People Can Find Your Concession Stand On Their Phone

4 Ways People Can Find Your Concession Stand On Their Phone

As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...

Managing Risks Across the Fan Journey in 2021

Managing Risks Across the Fan Journey in 2021

As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

The Future of Minor League and Semi-Pro Sports Fan Experience

The Future of Minor League and Semi-Pro Sports Fan Experience

If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people's attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the Internet,...

5 Things to Consider Before Rolling Out Mobile Ordering

5 Things to Consider Before Rolling Out Mobile Ordering

This blog is a recap of our live presentation "In-Venue Mobile Ordering: Best Thing Since Sliced Bread". You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their contactless...

5 Steps to Prepare for You First Booster Fundraising Event in 2021

5 Steps to Prepare for You First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...

4 Ways People Can Find Your Concession Stand On Their Phone

4 Ways People Can Find Your Concession Stand On Their Phone

As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...

5 Ways to Improve Your Concession Stand Menu

5 Ways to Improve Your Concession Stand Menu

If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...

3 Things to Consider When Planning For Foodservice Staffing in 2021

3 Things to Consider When Planning For Foodservice Staffing in 2021

Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening

In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.”  Image source: Boxcar Betty’s Instagram The story of Boxcar Betty's. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...

2020: Year In Review

2020: Year In Review

2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...

Creating Value for Event Sponsors with Mobile Activation

Creating Value for Event Sponsors with Mobile Activation

Creating Value for Event Sponsors with Mobile Activation   There’s never been a better time to reassess your sponsorship model. With COVID-19 shifting mindsets, altering consumer behaviors, and signaling limited venue capacities in our future, what proves...

How Businesses Use Mobile Ordering Creatively to Generate Revenue

How Businesses Use Mobile Ordering Creatively to Generate Revenue

How Businesses Use Mobile Ordering Creatively to Generate Revenue   Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...