Blog & Podcast

Customer Metrics That Every Concession Stand Should Track

Customer Metrics That Every Concession Stand Should Track

Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...

7 Tactics for Effective Concession Stand Menu Designs

7 Tactics for Effective Concession Stand Menu Designs

People and their love affair with food will always be around. Be it at a sports game, a concert, a movie screening or a convention, an event is almost never complete without food and drink options. Thanks to concession stands and grab-and-go food outlets, we can savor...

FanFood Nominated as a Top E-Commerce Company in Illinois

FanFood Nominated as a Top E-Commerce Company in Illinois

June 21. Chicago - FanFood, a mobile ordering and concessions management platform for live event venues, has been recommended by BestStartup.us as one of the top e-commerce companies in Illinois, along with other innovative companies such as ShipBob, Groupon and...

How FanFood Automatically Assigns Orders to Multiple Kitchens

How FanFood Automatically Assigns Orders to Multiple Kitchens

A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...

How is Order ETA Calculated on FanFood?

How is Order ETA Calculated on FanFood?

We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson

Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...

Customer Metrics That Every Concession Stand Should Track

Customer Metrics That Every Concession Stand Should Track

Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...

Minor League Baseball, the Catalyst for Major Change

Minor League Baseball, the Catalyst for Major Change

You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...

5 Steps to Prepare for You First Booster Fundraising Event in 2021

5 Steps to Prepare for You First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

Best Practices For Fulfilling Mobile Orders: A Complete Checklist

As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...

Minor League Baseball, the Catalyst for Major Change

Minor League Baseball, the Catalyst for Major Change

You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...

Delivery App: How to Use It For In-Seat Delivery and Table Service

Delivery App: How to Use It For In-Seat Delivery and Table Service

A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...

4 Ways People Can Find Your Concession Stand On Their Phone

4 Ways People Can Find Your Concession Stand On Their Phone

As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...

Customer Metrics That Every Concession Stand Should Track

Customer Metrics That Every Concession Stand Should Track

Whatever the size of your concession stand or your daily traffic, you should always know your customers well in order to maximize the revenue potential. Over the last few years we’ve seen the foodservice industry getting increasingly data-centric, partly powered by...

7 Tactics for Effective Concession Stand Menu Designs

7 Tactics for Effective Concession Stand Menu Designs

People and their love affair with food will always be around. Be it at a sports game, a concert, a movie screening or a convention, an event is almost never complete without food and drink options. Thanks to concession stands and grab-and-go food outlets, we can savor...

How FanFood Automatically Assigns Orders to Multiple Kitchens

How FanFood Automatically Assigns Orders to Multiple Kitchens

A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...

How is Order ETA Calculated on FanFood?

How is Order ETA Calculated on FanFood?

We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...

5 Steps to Prepare for You First Booster Fundraising Event in 2021

5 Steps to Prepare for You First Booster Fundraising Event in 2021

With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken

Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.”  Image source: Boxcar Betty’s Instagram The story of Boxcar Betty's. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...

2020: Year In Review

2020: Year In Review

2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...

Creating Value for Event Sponsors with Mobile Activation

Creating Value for Event Sponsors with Mobile Activation

Creating Value for Event Sponsors with Mobile Activation   There’s never been a better time to reassess your sponsorship model. With COVID-19 shifting mindsets, altering consumer behaviors, and signaling limited venue capacities in our future, what proves...